Retail

Self-Checkout

Working hours: 12k hours
Technologies used: Oracle database; Java Programming Language; ReactJS; Framework SPA Renner
Lead time: 10 months

Challenge

Create a solution to reduce checkout lines at the store since long checkout lines led to shopping abandonment.

Solution

The Self-Checkout Project - CCR - allows customers to check out the products they are purchasing using the stores' own equipment. For being similar to a computer, it runs the Java application, integrating peripherals and a P2K system for receiving payments. This solution allows the use of the store's own card to pay for purchases.

Results

Increase in average sale size, purchase recurrence (from 2 to 4 times).

Increase in NPS to 94.

Testimonials

“We delivered a solution that exceeded our expectations! If a problem arises, we manage to be agile. Once again, congratulations on the work! You are beasts!”

Leandro
Scrum Master

“I would like to thank you very much for your commitment to achieving this POC (Proof of Concept) this year. The staff was great! We have a long road ahead of us, but we will walk it even more successfully! Congratulations!”

Cristina
Project Manager